Data Protection

vip7 Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data vip7 collects from Filipino players, why we collect it, how we store and protect it, who we share it with, and what rights you have under Philippine law. We have written this in plain, direct English — no legal maze.

Effective Date: 1 January 2026  |  Last Reviewed: 1 January 2026

Key Privacy Commitments from vip7

These six cards summarise the most important things vip7 does to protect your privacy. The full policy below contains all the detail.

Philippine Data Privacy Act Compliance

vip7 processes all personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations administered by the National Privacy Commission (NPC).

No Selling of Personal Data

vip7 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data shared with third parties is limited strictly to what is needed to operate the platform and comply with legal obligations.

SSL Encryption on All Data

All data transmitted between your device and vip7's servers is encrypted using industry-standard SSL/TLS protocols. Stored personal data and payment information is protected by encryption at rest.

You Control Your Data

Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. You can exercise these rights at any time by contacting vip7's Data Protection Officer through the channels listed in this policy.

Data Kept Only as Long as Needed

vip7 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by PAGCOR regulations and applicable Philippine law. Data is securely deleted when retention periods expire.

PAGCOR Regulatory Compliance

As a PAGCOR-regulated operator, vip7 is legally required to collect certain player data for identity verification, anti-money laundering, and responsible gaming purposes. All mandatory data sharing with PAGCOR is governed by law.

Data Privacy Rights Available to Every vip7 Player

Right to be Informed

You have the right to be informed of the existence of processing operations, the purposes of processing, the nature of the data being processed, and the identity of the data controller. This Privacy Policy fulfils that obligation.

Right to Access

You have the right to obtain a copy of your personal data being processed by vip7, together with information about the purposes of processing, the categories of data held, and the recipients with whom it has been shared. Access requests are fulfilled within fifteen (15) business days of receipt.

Right to Rectification

You have the right to request correction of any personal data held by vip7 that is inaccurate, incomplete, or outdated. For basic account information such as your registered mobile number, corrections can be made directly through your account settings or by contacting support.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data where processing is no longer necessary, consent has been withdrawn and no other legal basis applies, or the data has been unlawfully processed. Note that certain financial and identity data must be retained by vip7 for legally mandated periods (see Section 8) and cannot be deleted upon request during those periods.

Right to Object

You have the right to object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes. Where an objection to direct marketing is received, vip7 will cease processing your data for that purpose immediately.

Right to Data Portability

You have the right to receive a copy of the personal data you have provided to vip7 in a structured, commonly used, machine-readable format, and to transmit that data to another service provider where technically feasible.

Right to Data Processing Suspension

You have the right to request that vip7 temporarily suspend processing of your personal data while the accuracy of the data is being contested, or while an objection to processing is being assessed.

Right to Lodge a Complaint

If you believe that vip7 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels. vip7 encourages players to contact our DPO first so that we have the opportunity to address any concern directly.

To exercise any of the above rights, please submit a written request to the vip7 Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request." Please include sufficient information to verify your identity. vip7 will respond within fifteen (15) business days of receiving your verified request.

Your Data Is Protected — Play with Confidence at vip7

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