Your privacy matters to us. This Privacy Policy explains exactly what personal data vip7 collects from Filipino players, why we collect it, how we store and protect it, who we share it with, and what rights you have under Philippine law. We have written this in plain, direct English — no legal maze.
These six cards summarise the most important things vip7 does to protect your privacy. The full policy below contains all the detail.
vip7 processes all personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations administered by the National Privacy Commission (NPC).
vip7 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data shared with third parties is limited strictly to what is needed to operate the platform and comply with legal obligations.
All data transmitted between your device and vip7's servers is encrypted using industry-standard SSL/TLS protocols. Stored personal data and payment information is protected by encryption at rest.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. You can exercise these rights at any time by contacting vip7's Data Protection Officer through the channels listed in this policy.
vip7 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by PAGCOR regulations and applicable Philippine law. Data is securely deleted when retention periods expire.
As a PAGCOR-regulated operator, vip7 is legally required to collect certain player data for identity verification, anti-money laundering, and responsible gaming purposes. All mandatory data sharing with PAGCOR is governed by law.
1.1 This Privacy Policy is issued by vip7 ("vip7," "we," "us," "our"), the operator of the online gaming platform accessible at https://vip7.bio and its associated subdomains and mobile interfaces.
1.2 vip7 is the data controller responsible for your personal data processed in connection with your use of the Platform. As a data controller, vip7 determines the purposes for which and the means by which your personal data is processed.
1.3 vip7 operates under PAGCOR's online gaming regulatory framework and complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. vip7 has designated a Data Protection Officer (DPO) whose contact details are provided in Section 13 of this Policy.
This Privacy Policy applies to all personal data processed in connection with the vip7 Platform, including data collected through the website, account registration, games, payment transactions, customer support interactions, and marketing communications.
2.1 vip7 collects only the personal data that is necessary for the purposes described in this Policy. The categories of data we collect are as follows:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, ID document images | Account registration; KYC verification |
| Contact Data | Philippine mobile number, email address | Account registration; support contact |
| Financial Data | GCash number, bank account name and number, deposit and withdrawal records, transaction timestamps | Payment processing; withdrawal requests |
| Account Data | Username, hashed password, account balance, bet history, game session logs, bonus usage records | Platform use; game play |
| Technical Data | IP address, device type and OS, browser type and version, session timestamps, cookies | Automatic collection on access |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Support interactions |
| Responsible Gaming Data | Deposit limits, loss limits, self-exclusion status, session time settings | Responsible gaming tool usage |
2.2 vip7 does not intentionally collect sensitive personal data beyond what is required for identity verification (government ID), unless you voluntarily disclose such information in a support context. Where sensitive personal data is collected, it is processed with the additional safeguards required by the Data Privacy Act.
3.1 vip7 collects personal data through the following means:
4.1 vip7 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent for marketing will not affect your ability to use the Platform.
5.1 vip7 uses the personal data it collects for the following purposes:
6.1 We do not sell your personal data. vip7 does not sell, rent, trade, or otherwise commercially disclose your personal data to third parties for their own marketing purposes.
6.2 vip7 shares personal data only with the following categories of recipients, and only to the extent necessary for the described purpose:
6.3 All third-party service providers engaged by vip7 to process personal data on its behalf are required to enter into data processing agreements that impose confidentiality, security, and purpose-limitation obligations consistent with the requirements of the Philippine Data Privacy Act.
Cross-Border Data Transfers: Some of vip7's third-party service providers may process personal data outside the Philippines. Where this occurs, vip7 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC guidance on cross-border data transfers.
7.1 vip7 uses cookies and similar tracking technologies (including local storage and session tokens) on the Platform for the following purposes:
7.2 vip7 does not use third-party advertising or behavioural tracking cookies that share your browsing data with external advertising networks.
7.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the Platform. Other cookies can be disabled without preventing basic Platform access.
8.1 vip7 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and PAGCOR regulations.
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where anonymisation rather than deletion is used, the anonymised data may be retained for analytical purposes.
9.1 vip7 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vip7 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by NPC Circular No. 16-03. Affected players will be notified promptly where the breach is likely to pose a high risk to their rights and freedoms.
9.3 While vip7 takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. You are responsible for keeping your vip7 login credentials confidential and for notifying vip7 immediately if you suspect unauthorised access to your account.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vip7. These rights may be exercised by contacting the vip7 Data Protection Officer as described in Section 13.
You have the right to be informed of the existence of processing operations, the purposes of processing, the nature of the data being processed, and the identity of the data controller. This Privacy Policy fulfils that obligation.
You have the right to obtain a copy of your personal data being processed by vip7, together with information about the purposes of processing, the categories of data held, and the recipients with whom it has been shared. Access requests are fulfilled within fifteen (15) business days of receipt.
You have the right to request correction of any personal data held by vip7 that is inaccurate, incomplete, or outdated. For basic account information such as your registered mobile number, corrections can be made directly through your account settings or by contacting support.
You have the right to request deletion of your personal data where processing is no longer necessary, consent has been withdrawn and no other legal basis applies, or the data has been unlawfully processed. Note that certain financial and identity data must be retained by vip7 for legally mandated periods (see Section 8) and cannot be deleted upon request during those periods.
You have the right to object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes. Where an objection to direct marketing is received, vip7 will cease processing your data for that purpose immediately.
You have the right to receive a copy of the personal data you have provided to vip7 in a structured, commonly used, machine-readable format, and to transmit that data to another service provider where technically feasible.
You have the right to request that vip7 temporarily suspend processing of your personal data while the accuracy of the data is being contested, or while an objection to processing is being assessed.
If you believe that vip7 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels. vip7 encourages players to contact our DPO first so that we have the opportunity to address any concern directly.
To exercise any of the above rights, please submit a written request to the vip7 Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request." Please include sufficient information to verify your identity. vip7 will respond within fifteen (15) business days of receiving your verified request.
11.1 The vip7 Platform is strictly intended for persons who are twenty-one (21) years of age or older, as required by PAGCOR regulations for online gaming in the Philippines. vip7 does not knowingly collect personal data from persons under 21 years of age.
11.2 If vip7 becomes aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
11.3 Parents and guardians are advised to use device-level parental controls to prevent persons under 21 from accessing online gambling platforms, including vip7. If you believe a minor may have accessed or registered on the vip7 Platform, please contact our support team immediately via live chat so that we can investigate and take appropriate action.
21+ Requirement: vip7 enforces the 21-year minimum age requirement through mandatory KYC identity verification before any withdrawal is processed. Account creation attempts by persons under 21 are a violation of vip7's Terms & Conditions and Philippine law.
12.1 vip7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or PAGCOR regulatory obligations.
12.2 Where material changes are made to this Policy, vip7 will notify registered players via their registered contact information (email or Philippine mobile number) and/or through a notice displayed on the Platform, with a minimum of fourteen (14) days' advance notice before the updated Policy takes effect, except where immediate update is required by law.
12.3 The current version of this Privacy Policy, with the effective date indicated at the top of the document, is always available at https://vip7.bio/privacy-policy. Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.
12.4 If you do not accept a material change to this Policy, you may close your account and withdraw your available balance before the effective date of the change. Closing your account does not extinguish vip7's obligations to retain certain data for legally mandated periods as described in Section 8.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by vip7, please contact the vip7 Data Protection Officer through the following channels:
13.2 If you are not satisfied with vip7's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed on 1 January 2026 and is effective as of that date. It supersedes all previous versions of the vip7 Privacy Policy.
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